/* Isolated support UI; palette and typography follow the site's shared theme. */
.support-chat { position: fixed; right: max(1.25rem, env(safe-area-inset-right)); bottom: calc(max(1.25rem, env(safe-area-inset-bottom)) + var(--support-keyboard-offset, 0px)); z-index: 60; font-family: var(--font-bricolage, sans-serif); color: var(--foreground); }
.support-chat *, .support-chat *::before, .support-chat *::after { box-sizing: border-box; }
.support-chat [hidden] { display: none !important; }
.support-chat button, .support-chat textarea, .support-chat a { font: inherit; }
.support-chat button, .support-chat a { -webkit-tap-highlight-color: transparent; }
.support-chat button:focus-visible, .support-chat a:focus-visible, .support-chat textarea:focus-visible { outline: 3px solid var(--focus-ring); outline-offset: 3px; }
.support-chat__launcher { display: flex; align-items: center; gap: .65rem; min-height: 3.5rem; padding: .8rem 1.1rem; border: 1px solid var(--action-primary); border-radius: 2rem; background: var(--action-primary); color: var(--action-on-primary); box-shadow: 0 6px 24px rgb(var(--shadow-color) / .18); text-decoration: none; font-size: .875rem !important; font-weight: 600 !important; transition: background .15s, transform .15s; }
.support-chat__launcher:hover { background: var(--action-primary-hover); color: var(--action-on-primary); transform: translateY(-2px); }
.support-chat__launcher svg { width: 1.5rem; height: 1.5rem; flex: none; }
.support-chat__launcher-ai { border: 1px solid currentColor; border-radius: .3rem; padding: .06rem .25rem; font-size: .58rem; letter-spacing: .04em; opacity: .85; }
.support-chat__panel { position: absolute; right: 0; bottom: calc(100% + .75rem); width: 25rem; max-width: calc(100vw - 2.5rem); height: min(43rem, calc(100dvh - 7rem)); max-height: calc(var(--support-viewport-height, 100dvh) - 7rem); display: flex; flex-direction: column; overflow: hidden; border: 1px solid var(--border); border-radius: 1.35rem; background: var(--surface); box-shadow: 0 20px 70px rgb(var(--shadow-color) / .22); animation: support-chat-appear .18s ease-out; }
.support-chat__header { display: flex; align-items: center; gap: .7rem; flex: none; min-height: 5rem; padding: 1rem .85rem 1rem 1.15rem; border-bottom: 1px solid var(--border); }
.support-chat__avatar { display: grid; place-items: center; flex: none; width: 2.55rem; height: 2.55rem; color: var(--link); border: 1px solid var(--border); border-radius: .9rem; background: var(--action-soft); }
.support-chat__avatar svg { width: 1.55rem; height: 1.55rem; }
.support-chat__identity { flex: 1; min-width: 0; }
.support-chat__identity h2 { display: flex; align-items: center; gap: .4rem; margin: 0; font-size: 1rem; font-weight: 650; line-height: 1.35; }
.support-chat__identity p { margin: .15rem 0 0; font-size: .7rem; line-height: 1.4; color: var(--text-muted); }
.support-chat__ai-badge { padding: .1rem .28rem; border: 1px solid var(--border); border-radius: .3rem; color: var(--link); font-size: .55rem; font-weight: 700; letter-spacing: .04em; }
.support-chat__icon-button { display: grid; place-items: center; flex: none; width: 2rem; height: 2rem; padding: .35rem; border: 0; border-radius: .6rem; background: transparent; color: var(--text-muted); cursor: pointer; }
.support-chat__icon-button:hover { background: var(--surface-muted); color: var(--foreground); }
.support-chat__icon-button:disabled { opacity: .35; cursor: default; }
.support-chat__icon-button svg { width: 1.1rem; height: 1.1rem; }
.support-chat__conversation { min-height: 0; flex: 1; overflow-y: auto; overscroll-behavior: contain; padding: 1.35rem 1.15rem .85rem; scrollbar-width: thin; }
.support-chat__intro { padding: .15rem .1rem 1.15rem; }
.support-chat__eyebrow { font-size: .58rem; font-weight: 650; letter-spacing: .14em; color: var(--link); }
.support-chat__intro h3 { margin: .5rem 0 .65rem; font-size: 1.8rem; font-weight: 550; line-height: 1.1; letter-spacing: -.055em; }
.support-chat__intro p { margin: 0; max-width: 19rem; color: var(--text-muted); font-size: .8rem; line-height: 1.6; }
.support-chat__messages { display: flex; flex-direction: column; gap: .8rem; }
.support-chat__message { max-width: 94%; font-size: .84rem; line-height: 1.65; overflow-wrap: anywhere; }
.support-chat__message--user { align-self: flex-end; padding: .65rem .85rem; border: 1px solid var(--border); border-radius: 1rem 1rem .25rem 1rem; background: var(--surface-muted); }
.support-chat__message--assistant { align-self: flex-start; padding: .05rem .1rem .4rem; }
.support-chat__message p { margin: 0; white-space: pre-wrap; }
.support-chat__speaker { display: block; margin-bottom: .2rem; color: var(--text-muted); font-size: .63rem; font-weight: 600; }
.support-chat__links { display: flex; flex-direction: column; gap: .4rem; margin-top: .7rem; }
.support-chat__source { display: flex; justify-content: space-between; gap: .6rem; padding: .6rem .7rem; color: var(--link); background: var(--action-soft); border: 1px solid var(--border); border-radius: .65rem; text-decoration: none; font-size: .76rem !important; line-height: 1.4; }
.support-chat__source::after { content: '↗'; flex: none; }
.support-chat__source:hover { background: var(--action-soft-hover); color: var(--link-hover); }
.support-chat__suggestions { display: flex; flex-wrap: wrap; gap: .4rem; padding-top: .85rem; }
.support-chat__suggestion { padding: .5rem .65rem; border: 1px solid var(--border); border-radius: .7rem; background: transparent; color: var(--foreground); text-align: left; font-size: .72rem !important; line-height: 1.35; cursor: pointer; }
.support-chat__suggestion:hover { border-color: var(--border-strong); background: var(--action-soft); }
.support-chat__suggestion:disabled { opacity: .5; cursor: default; }
.support-chat__account-tools { display: flex; align-items: center; flex-wrap: wrap; gap: .75rem; padding: .55rem 1.1rem; border-bottom: 1px solid var(--border); font-size: .72rem; }
.support-chat__workflow { margin-top: 1rem; padding: .9rem; border: 1px solid var(--border-strong); border-radius: .85rem; background: var(--background); font-size: .8rem; overflow-wrap: anywhere; }
.support-chat__workflow h3 { margin: 0 0 .65rem; font-size: .95rem; }
.support-chat__workflow p { line-height: 1.55; margin: .5rem 0; white-space: pre-wrap; }
.support-chat__workflow label { display: block; margin: .7rem 0 .3rem; font-size: .75rem; }
.support-chat__workflow select, .support-chat__workflow input { width: 100%; min-height: 2.6rem; padding: .55rem; border: 1px solid var(--border-strong); border-radius: .55rem; background: var(--surface); color: var(--foreground); font: inherit; }
.support-chat__workflow button { margin: .4rem .4rem .2rem 0; }
.support-chat__workflow [data-appointment-confirm] { background: var(--action-primary); color: var(--action-on-primary); }
.support-chat__workflow [data-appointment-confirm]:hover { background: var(--action-primary-hover); color: var(--action-on-primary); }
.support-chat__workflow input:focus-visible, .support-chat__workflow select:focus-visible { outline: 3px solid var(--focus-ring); outline-offset: 2px; }
.support-chat__workflow button:disabled { opacity: .5; cursor: default; }
.support-chat__workflow-note { color: var(--text-muted); font-size: .7rem; }
.support-chat__workflow-result { padding: .65rem; border: 1px solid var(--border); border-radius: .55rem; background: var(--action-soft); }
.support-chat__notice { display: flex; align-items: center; justify-content: space-between; gap: .6rem; flex: none; padding: 0 1.25rem; }
.support-chat__notice p { margin: 0; font-size: .72rem; color: var(--text-muted); line-height: 1.45; }
.support-chat__notice:has(p:not(:empty)) { padding-top: .35rem; padding-bottom: .6rem; }
.support-chat__notice.is-error p { color: var(--error); }
.support-chat__retry { flex: none; padding: .25rem 0; border: 0; background: none; color: var(--link); text-decoration: underline; text-underline-offset: .2em; cursor: pointer; font-size: .7rem !important; }
.support-chat__form { flex: none; padding: .65rem 1.1rem .75rem; border-top: 1px solid var(--border); margin: 0; }
.support-chat__composer { display: flex; align-items: flex-end; gap: .5rem; padding: .45rem .45rem .45rem .7rem; border: 1px solid var(--border-strong); border-radius: .85rem; background: var(--background); }
.support-chat__composer:focus-within { border-color: var(--focus-ring); }
.support-chat__composer textarea { flex: 1; width: 100%; min-width: 0; min-height: 2.6rem; max-height: 7rem; padding: .2rem 0; border: 0; outline: 0; resize: none; color: var(--foreground); background: transparent; font-size: .84rem; line-height: 1.5; }
.support-chat__composer textarea:focus-visible { outline: 0; }
.support-chat__composer textarea::placeholder { color: var(--text-muted); opacity: 1; }
.support-chat__send { display: grid; place-items: center; flex: none; width: 2.25rem; height: 2.25rem; border: 0; border-radius: .65rem; background: var(--action-primary); color: var(--action-on-primary); cursor: pointer; }
.support-chat__send:hover { background: var(--action-primary-hover); }
.support-chat__send:disabled { opacity: .4; cursor: default; }
.support-chat__send svg { width: 1.2rem; height: 1.2rem; }
.support-chat__note { margin: .5rem .1rem 0; font-size: .6rem; color: var(--text-muted); line-height: 1.5; }
.support-chat__footer { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: .5rem; flex: none; padding: .7rem 1.15rem; border-top: 1px solid var(--border); background: var(--background); font-size: .65rem; }
.support-chat__footer > span { color: var(--text-muted); }
.support-chat__footer nav { display: flex; gap: .7rem; }
.support-chat__contact { color: var(--link); text-decoration: none; font-weight: 600 !important; }
.support-chat__contact:hover { color: var(--link-hover); text-decoration: underline; }
.support-chat__sr-only { position: absolute; width: 1px; height: 1px; padding: 0; margin: -1px; overflow: hidden; clip: rect(0,0,0,0); white-space: nowrap; border: 0; }
.support-chat.is-pending .support-chat__send svg { animation: support-chat-pulse 1s ease-in-out infinite; }
.support-chat.is-compact .support-chat__panel { overflow-y: auto; }
.support-chat.is-compact .support-chat__conversation { min-height: 2rem; }
.support-chat.is-compact .support-chat__header { min-height: 3.1rem; padding-top: .4rem; padding-bottom: .4rem; }
.support-chat.is-compact .support-chat__identity p, .support-chat.is-compact .support-chat__note, .support-chat.is-compact .support-chat__intro { display: none; }
@keyframes support-chat-appear { from { opacity: 0; transform: translateY(.5rem); } to { opacity: 1; transform: translateY(0); } }
@keyframes support-chat-pulse { 50% { opacity: .35; } }
@media (max-width: 480px) {
    .support-chat { right: max(.65rem, env(safe-area-inset-right)); bottom: calc(max(.65rem, env(safe-area-inset-bottom)) + var(--support-keyboard-offset, 0px)); }
    .support-chat__launcher { min-height: 3.1rem; padding: .7rem .9rem; font-size: .78rem !important; }
    .support-chat__panel { max-width: calc(100vw - 1.3rem); width: 25rem; height: min(40rem, calc(100dvh - 5.8rem)); max-height: calc(var(--support-viewport-height, 100dvh) - 5.8rem); bottom: calc(100% + .55rem); border-radius: 1.1rem; }
    .support-chat.is-open .support-chat__launcher { visibility: hidden; pointer-events: none; }
    .support-chat.is-open .support-chat__panel { bottom: 0; height: min(43rem, calc(100dvh - 1.3rem)); max-height: calc(var(--support-viewport-height, 100dvh) - 1.3rem); }
    .support-chat__header { min-height: 4.2rem; padding: .75rem .65rem .75rem .9rem; }
    .support-chat__conversation { padding: 1rem .9rem .65rem; }
    .support-chat__intro h3 { font-size: 1.65rem; }
    .support-chat__form { padding: .6rem .85rem; }
    .support-chat__composer textarea { font-size: 1rem; }
    .support-chat__footer { padding: .65rem .9rem; }
}
@media (prefers-reduced-motion: reduce) { .support-chat *, .support-chat *::before, .support-chat *::after { animation: none !important; transition: none !important; } }